Polystar | Elisa Industriq

Elisa Polystar in short

Our solutions for Automated Assurance help you to improve the customer experiences you deliver – and to enhance operational efficiency. The result? A smarter, faster and more reliable service portfolio for you and your customers.

Why Elisa Polystar?

20+ Years

Of innovation in Customer Experience Assurance (CEA)

100+ CSPs

Worldwide use our solutions for service assurance and network automation.

360° Visibility

With our solutions you get an E2E view of network and service performance.

Maximize customer experience and operational efficiency

Our expertise

Our expertise covers critical operational focus areas that support your business success. With our solutions, you can drive enhanced experiences, boost efficiency and deliver continuous improvements in network performance.

Customer Experience Management

Your customers’ expectations change all the time. They demand consistent performance from your network and services, so they can enjoy the best experiences and outcomes. Our solutions help you to ensure consistency for your different service offers, across all your networks – from 5G SA to 2G, and everything in-between.

Network Monitoring and Troubleshooting powered by Elisa Polystar

Network Monitoring & Troubleshooting

Your networks are complex, with different domains, interfaces and protocols – and vendors. You need rich visibility into all – which can only come from advanced probe solutions that support all relevant standard and non-standard links. Elisa Polystar gives you this visibility, backed by efficient data handling to enable agile troubleshooting.

Performance Management

We provide a unified data platform for performance management that delivers the correlated statistics, KPIs and data you need. Our solution supports users from different teams, guiding them to relevant insights. It offers configurable, adaptable data pipelines, with APIs to enable export to other systems, driving automation and data enrichment.

Operational Efficiency

Our solutions combine data from your operational systems with network signaling and service information, providing a comprehensive view of system performance and customer interactions. This gives you a unique, correlated view, backed by robust DataOps management, enabling you to streamline processes, drive new automations and enhance operational efficiency.

Service Assurance

Elisa Polystar offers a comprehensive, automated multi-vendor assurance solution that supports advanced monitoring and management to enable root-cause analysis, network planning and design. Our solutions support your service innovation as you seek to monetize network slicing, 5G SA, and new classes of service with complex SLAs and performance requirements.

Benefits of Elisa Polystar

Automated Assurance for CSPs

Improved Customer Satisfaction

You’ll secure consistent service quality by identifying and solving issues faster. Proactive resolution helps you identify issues before they impact customers.

Optimized OPEX and CAPEX

We help you to reduce operational costs by automating fault detection and diagnostics. This delivers efficiency gains and enables continuous improvement.

Data-driven operations

We provide an integrated solution that combines Performance Management and Probe data – facilitating enrichment and correlation of multiple sources of data.

How we deliver value to operators

Our solutions

We offer a comprehensive solution portfolio – proven with operators globally. It combines automated assurance and operations, backed by ML and AI.

How you can reach us

Visit our website

Network Assurance

Effective network assurance is essential for ensuring the smooth operation of your networks. Our solutions enable you to assure performance, for multiple generations of technology, across different domains and from a diverse range of vendors.

Customer Experience Assurance

As an operator, the experiences you deliver to your customers are fundamental. Elisa Polystar’s solutions put experience at the center of assurance – for problem detection, root cause analysis, and deep understanding of network and service performance.

Learn from the Industry Leaders

More than 100 CSPs trust Elisa Polystar to deliver the advanced analytics and automations they need to optimize customer experience, network performance and service assurance. Our solutions monitor more than 30 5G SA multi-vendor networks, driving the next generation of innovation.

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