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Privacy Policy

This Privacy Policy explains what personal data Elisa Corporation (hereinafter “we” or “us”) collects, how we use it, and your rights regarding your data, when you visit and use elisaindustriq.com website (hereinafter “website”). 

Elisa Industriq is part of Elisa and includes the following businesses: 

  • sedApta
  • Elisa Polystar
  • camLine
  • CalcuQuote
  • Gridle
  • Elisa Industriq Finland
  • TenForce 

Each of the Elisa Industriq businesses has its own Privacy Policy concerning the processing of its customer data. If you have any questions concerning the processing of your data in connection with a customer relationship to these businesses, please refer to each business’s individual Privacy Policy, which can be found at: URL. 

sedApta: https://www.sedapta.com/privacy-policy/

Elisa Polystar: https://elisapolystar.com/privacy-policy/

camLine: https://www.camline.com/privacy-policy 

CalcuQuote: https://www.calcuquote.com/privacy-policy 

Gridle: https://elisa.com/dataprotection/

Elisa Industriq Finland: https://leanware.fi/en/privacy/ 

TenForce: https://www.tenforce.com/privacy-policy/

 

1. What personal data do we process about you? 

When you visit and use the website, we collect and process your personal data. Personal data is processed for the purposes mentioned in section 2.  

We process the following information about you:  

  • Basic information: your name and contact information, such as title, company name and industry, email address, telephone number and address, communication preferences 
  • Browsing information: information on your use of the website by using, for example, cookies. Information may include the device model, unique device and/or cookie ID, operating system and platform, browser version, IP address, session ID, session time and duration, the display resolution and clickstream data. 
  • Content of messages and other communications: the content of your messages and other communications sent to us, for example, when you use the contact form available on the website. 

1.1 Cookies

We use cookies on our website to collect data about the interests, devices, and browsers of users visiting the website. With cookies, we can offer you personalized content and improve the website experience. Data can also be utilized for site development, analytics, and targeted marketing. We use both Elisa's and third-party cookies and other similar web tracking technologies in our services. The most up-to-date list of the cookies and technologies we use is available on the cookie settings banner on our website.  

We monitor the functionality of the e-mails we send to you with cookies and other tracking technologies for the purpose of ensuring that you receive communication from us that interests you. This means that we can track which emails we have sent to you and connect this data to the personal data we store about you. 

You may give your consent or withdraw your consent to the use of cookies from the cookie settings banner used at the website. 

2. For what purposes do we process your data? 

Elisa processes your personal data for the following purposes:  

  • To send marketing and promotional materials (based on your consent).
  • To answer any inquiries we receive through “contact us” form (based on our legitimate interest to handle inquiries sent to us).
  • To analyze website usage and improve performance, and to personalize your experience on our website (based on our legitimate interest to follow the use of our website and to improve its functionalities and content).
  • To comply with legal obligations, such as tax, audit, and other regulatory requirements. 
 

3. How long do we process your personal data? 

Elisa will only process your personal data for the necessary period of time in accordance with the purposes mentioned below.  

We retain personal data only as long as necessary for the purposes outlined in this policy: 

  • Basic personal data: Retained until users withdraw consent or after 24 months of inactivity.
  • Browsing data: Retained for 14 months to analyze usage trends.
     

4. Transfers and disclosures of personal data 

We use subcontractors in the production of the service and in the related support services. When using subcontractors, we ensure that personal data is processed lawfully, carefully and confidentially. We ensure this through contracts, audits of subcontractors' operations, and the secure tools and safety training we offer to subcontractors. 

Some of the personal data may be processed outside Finland or the EU. In this case, we ensure that the processing party acts in accordance with our data protection principles, carefully and appropriately, and that the justification of the processing is ensured as required by applicable data protection legislation, for example, by using model clause agreements approved by the EU Commission. 

5. Your rights 

You have the right to influence the processing of your personal data. Below you will find more information about your rights and how you can exercise them.  

For the exercise of your rights, you can find our contact information in Section 7 of this Privacy Policy. 

5.1 Right to access your data

You have the right to access your personal data. This means that you have the right to receive a copy of personal data we process about you and detailed information about the processing of your personal data.  

5.2 Right to withdraw consent 

You can withdraw your consent to send marketing and promotional materials by clicking the “unsubscribe” button in the emails/newsletters we send to you, or by contacting us. You can find our contact information in Section 7 of this Privacy Policy. 

5.3 Right to rectification of your data 

You have the right to have any incorrect or outdated information about you rectified. 

5.4 Right to object to the processing of personal data 

You have the right to object to the processing of your personal data based on legitimate interests. 

5.5 The right to restrict the processing of personal data

You can restrict the processing of your personal data if:

  • you contest the accuracy of your data and we are investigating the verification of this;
  • you consider the processing to be unlawful and you object to the erasure of the data;
  • we no longer need your personal data, but you will need the data to establish, exercise or defend a legal claim; or
  • you have objected to the processing of your personal data based on legitimate interest, and we are investigating the verification of this right. 

If the above conditions are met, you can restrict the processing of your personal data. 

5.6 Right to erasure of your data 

We store and delete your personal data in accordance with section 3 of this page. 

Please contact us if you believe that Elisa is processing your personal data unlawfully and you believe that your data should be deleted. 

6. Right of appeal

Please contact us if you want to make a complaint or make suggestions for improvements in the processing of our personal data. You can find our contact information in Section 7 of this Privacy Policy.  

You have the right to file a complaint concerning data protection or the processing of personal data with the supervisory authority, such as the Finnish Data Protection Ombudsman. 

7. Controller and contact information

The controller of the personal data processed in the Elisa Industriq website is Elisa Corporation. 


marketing@elisaindustriq.com

8. Data Protection Officer 

Data Protection Officer / Elisa Oyj  
P.O. Box 1  
00061 Elisa Oyj, FINLAND 

E-mail: tietosuojavastaava@elisa.fi