Process Orchestration, Support and Analytics

Your factory, supply chain and decisions no longer run on separate tracks. sedApta O.S.A. brings them together - so you orchestrate processes, analyse performance and act on AI-driven insights from a single, connected ecosystem. 

Managing business processes across multiple plants, users and locations without the right connective tissue costs you time, visibility and control. The competitive gap widens every day that data stays locked in silos. 

Fewer Exceptions, Greater Control: The Concrete Benefits of Integrated Orchestration

Four areas where O.S.A. makes a measurable impact, starting from the very first day of adoption.


Decisions in real time, not the next day

Planners see every exception the moment it occurs - not at the end of the day. O.S.A. pulls data from ERP, MES and external systems into a single continuous flow. 

Fewer silos, more collaborative execution

Your teams stop chasing each other for updates. Data entered on the factory floor is immediately visible to supply chain planners - no manual intervention, no information gaps between departments. 

Change Management that really works

You roll out new processes with on-the-job training, guided workflows and compliance monitoring built in at every level. Skillaware is not just software - it's a sustained transformation that sticks.

 

Measurable ROI, not just a promise

Operational KPIs linked to analytics enable you to track the financial impact of process improvements: reduction in exception costs, planning efficiency, and OTIF quality.  

How sedApta's O.S.A. works

  • Orchestrator: You digitise and coordinate every operational process - from purchase order to shipment - using configurable BPMN workflows. Every step is traceable and continuously improvable, giving you full control over how the supply chain runs. 
  • Advanced Analytics: Operational dashboards and KPIs built on DITA and xAPI standards, accessible at all levels of the organization. Data is no longer buried in ERPs: it becomes actionable information for decision-makers.
  • AI and Machine Learning: You detect anomalous patterns, predict exceptions and run demand-driven planning - without needing an in-house data science team. Predictive models are natively embedded in the O.S.A. ecosystem and ready to use from day one. 
  • Process Digital Twin: Before committing to a new process, supplier or demand scenario, you simulate its impact on your operations - risk-free, in the Digital Twin. What works in the model is what you deploy in the real world. 
  • LumiVM (Virtual AI Manager): Plant managers and supply chain leaders handle dozens of decisions every day. LumiVM monitors performance, flags deviations from plan and suggests corrective actions - so your team focuses on decisions that matter, not on chasing exceptions. 
  • Native and Third-Party Integration: Start with what you need and expand without replacing your existing systems. O.S.A. connects natively with all components of the sedApta Suite and with the major ERP, MES and WMS platforms on the market. 

Four steps to connect the factory, the supply chain, and decision-making

A structured process with tangible results at every stage. It starts with integration with existing systems and culminates in continuous, data-driven optimization.


Connect
Orchestra
Analyze
Optimize

Connect

 Integrate existing systems (ERP, MES, WMS) using O.S.A. connectors. No system replacement required: gain visibility without disrupting operations. 

Orchestra

Digitize key processes using BPMN workflows. Exceptions are automatically flagged, approvals follow defined rules, and data flows without manual intervention.

Analyze

Enable analytics and operational KPIs. Supply chain managers can see where efficiency is being lost, where inventory is building up, and where forecasts deviate from reality. 

Optimize

Use AI/ML models to predict and prevent issues. The Digital Twin of processes allows you to simulate scenarios and validate improvements before deploying them in production.  

Our solutions for digital transformation


sedApta O.S.A. - Process Orchestration, Support and Analytics Software

sedApta O.S.A. - Process Orchestration, Support and Analytics - is the connective layer of the sedApta Suite. Built on open standards (DITA, xAPI, BPMN), it gives operations teams real capabilities across production performance, Supply Chain Management and Change Management. Three components - Orchestrator, Skillaware and Analytics - work together to create a Digital Twin of your business processes, connecting every node of the supply chain down to the factory floor. It integrates natively with all sedApta modules and with third-party ERP, MES and WMS systems.

Operational Intelligence for Connected Manufacturing: How sedApta Connects Processes, People and Systems

When your company, suppliers, external manufacturers and customers operate in separate information flows, decisions slow down and exceptions multiply. Horizontal end-to-end connectivity across the supply chain gives your teams real-time visibility and the ability to collaborate without boundaries. 

Disconnected technologies, people and production processes create execution gaps that are hard to see and harder to fix. Vertical connectivity between factory and supply chain layers closes those gaps - so scheduling, execution and optimisation run as one. 

We support Change Management at every level of your supply chain - so you don't just deploy new processes, you embed them. Continuous improvement becomes part of how your organisation operates, not a one-off project. 

Discover more


FAQ


  • Digital Transformation applied to the factory and supply chain means connecting plants, the supply chain and decision-making in a single digital environment, where data, people and processes work together. It matters for manufacturers because exceptions happen in real time, while planners often find out about them at the end of the day or the week. With sedApta O.S.A. you reduce silos between departments, see what is changing as it happens and make decisions on shared data, in a cycle of continuous improvement.

  • O.S.A. stands for Process Orchestration, Support and Analytics. It is the connective layer, or digital backbone, of the sedApta Suite: it links factory, supply chain and decision-making and works with Supply Chain Planning, Manufacturing Operations Management and Supply Chain Execution. It is built on open standards such as BPMN, DITA and xAPI, and its three core modules are Orchestrator, Skillaware and Analytics.

  • Orchestrator coordinates processes across the supply chain, from purchase order to shipment, with configurable BPMN workflows: it assigns tasks, manages exceptions and keeps everyone involved aligned. Skillaware is the support component: it helps users with on-the-job training, guided workflows and compliance monitoring. Analytics turns data into KPIs and dashboards accessible at every level. Together they close the loop: the process is executed, people are supported while they carry it out, and results are measured and used to improve the next cycle.

  • sedApta's Digital Transformation area includes seven solutions: Orchestrator, Analytics, Artificial Intelligence & Machine Learning, Demand Driven Manufacturing+ (DDM+), LumiVM, the AI-powered Virtual Manager, Simulative Control Tower and Sustainability in the Supply Chain. Each has its own page and works within O.S.A., connected to the rest of the sedApta Suite.

  • The Process Digital Twin is a digital replica of your company's operational flows. It lets you simulate a process change, a new supplier or a different demand scenario and see the effects before you touch real production. In O.S.A., the Digital Twin works alongside AI and Machine Learning models in the optimization phase, so you validate improvements before taking them to the shop floor.

  • In O.S.A., artificial intelligence and machine learning come as built-in predictive models that recognize anomalies, anticipate exceptions and support demand-driven planning. You don't need an in-house data science team: the models are already part of the sedApta Suite, and their output reaches planners and production managers as alerts, forecasts and recommendations they can read and act on.

  • O.S.A. supports Change Management through Skillaware, which helps people while they work with on-the-job training, guided workflows and monitoring of compliance with the new processes. Each orchestrated task can be linked to Performance Support, so anyone carrying out a new activity finds guidance at the moment they need it. The goal is change that lasts, not a project that fades after go-live.

  • No. O.S.A. does not require you to replace the systems you already use. It connects to major ERP, MES and WMS systems through connectors, without disrupting operations, and integrates natively with every module of the sedApta Suite. It can also be integrated with third-party software without custom development. Adoption is modular: you can start with one process and widen the scope over time.

  • Adopting O.S.A. follows four steps. Connect: integrate your ERP, MES and WMS through connectors, with no system replacement. Orchestrate: digitize key processes as BPMN workflows, with automatic exception handling and rule-based approvals. Analyze: enable analytics and KPIs to find lost efficiency, inventory build-up and forecast deviations. Optimize: use AI/ML models and the Digital Twin to predict, prevent and validate improvements before they reach production.

  • Integrated orchestration delivers four benefits. Real-time decisions: planners see exceptions as they emerge, not at the end of the day. Fewer silos: vertical integration between factory and supply chain closes information gaps between departments. Change management: people adopt new processes with the support of Skillaware. Measurable ROI: KPIs linked to Analytics let you quantify lower exception costs, planning efficiency and OTIF quality.

Other Solutions


Ready to connect your factory to the supply chain? Show us your processes: in 30 minutes, we’ll show you how O.S.A. fits your specific needs.

Every improvement you make in process orchestration flows directly into planning, factory operations and distribution logistics - because O.S.A. works seamlessly with Supply Chain Planning, Manufacturing Operations Management and Supply Chain Execution within the sedApta Suite. An ecosystem designed to grow with you, module by module.