30+
5G Standalone Networks Monitored
More than 30 5G Standalone networks are monitored with Polystar's multi-vendor software.
Customer Experience Assurance for Telcos
Take control of your multi-generation and multi-vendor network
True Real-Time Visibility
Polystar’s CEA solution provides real-time visibility into customer experience and network and service performance. Tracing, analytics and alarms in real-time allows you to cut problem resolution times and increase customer satisfaction. Our solution supports all networks - from 5G standalone (SA) to 2G.
Beginning with the needs of each of your teams, our solution provides pre-defined and customizable workflows. Whether you are a network engineer, a CxO or working in a roaming department, we enrich and present the network data in a way that meets your need to draw conclusions and take action.
ML-Driven Automation
Machine learning-based forecasting, anomaly detection and root cause analysis enhances automation for customer experience assurance.
Our pre-trained algorithms identify network and service issues and enable resolution before your customers are impacted. Read about the future of Service assurance
Use Cases
Customer Experience Assurance
RAN Monitoring
Use our ML-based geolocation to spot coverage issues
Our RAN monitoring solution visualizes radio performance data on Google Maps, offering a clear geographic view. This enables users to analyze and resolve network coverage issues while pinpointing root causes.
Monitoring 4G Cell Broadcast Traffic
Enhancing public safety with precision monitoring
Public Warning Systems (PWS) allow government agencies and public authorities to rapidly inform citizens about developing and ongoing emergencies. In 3GPP-based networks, this is typically achieved through Cell Broadcast and Location-based SMS.
5G Standalone Service Assurance
Real-time insights and customizable workflows
Our Network Monitoring solution delivers rapid responsiveness and seamless scalability to support your critical 5G SA assurance processes efficiently and effectively.
OTT and Video Performance
Assure the quality of video and other over-the-top services
Use of OTT applications – particularly video – has exploded. Tracking network performance and service delivery is key to managing customer experience.
Internet of Things
Monitor and Analyze Global IoT Connectivity
In a world where seamless IoT connectivity is the backbone of mission-critical applications, you need a robust monitoring and analytics solution to ensure consistent and high-quality customer experiences across diverse global networks.
Corporate Portal
Ensure Your Enterprise Customers Get the Best Service Quality
Real-time monitoring and analytics for networks and services, tailored for your corporate customer teams. Our Corporate portal provides insights into network performance, user behavior, and service quality.
Our Customers Recommend us, Want to Know Why?
“We continue to collaborate with global best practice service providers to ensure that our services and solutions continue to safeguard an outstanding experience for all our valued customers. We are leveraging Polystar’s expertise to build our CEM model for mobile customers and to introduce independent benchmarking for our VoLTE and other services.”
Customer Experience Assurance for Future Networks
In today’s rapidly evolving telecom landscape, ensuring service assurance requires innovative approaches.
In this short video, one of our senior telecom experts, Johan Svedberg, describes how Polystar is helping telecom operators elevate their service assurance for next-gen networks.
More Insights from our Knowledge Center
Telecom Insights
CX Management in 5G SA Networks | White Paper | Polystar
Download our CX Management in 5G SA Networks white paper to learn about the vital role played by Service Assurance solutions.
Automated Assurance for Managing 5G SA Complexities
Learn why Automated Assurance is key to cross-domain monitoring of 5G SA services and how it aligns with TMF ‘s Autonomous Networks Model.
Accelerating Data Ingestion with AI to Drive E2E Service Assurance
Achieving e2e-insights requires seamless ingestion, unification, and correlation of data from many sources. Read about data ingestion with AI in telecom