
Customer Experience Assurance
Ensure real-time visibility of service performance and customer experience, enabling you to steer operational activities with customer impact at the focus.
Telecom operators are constantly striving to push the boundaries of network automation. Our AI-powered solution portfolio delivers innovation for you by turning data into smart decisions from your multi-generation and multi-vendor networks. Get support for strategic decision making, improved customer experience, and optimized CAPEX/OPEX.
At Polystar, our goal is to provide telecom operators with the tools you need for future-ready, data-driven assurance and automation.
Our platform integrates with a wide range of data sources, including:
This approach delivers solutions that are adaptable to future analytics needs, giving you the flexibility to meet evolving requirements.
Our solutions ensure you can proactively address customer needs, delivering seamless, reliable services with actionable insights while optimizing operational efficiency.
Ensure real-time visibility of service performance and customer experience, enabling you to steer operational activities with customer impact at the focus.
Network Assurance is fundamental for ensuring the smooth operation of your networks, across all domains. Real-time visibility of network node health is essential for any telecoms’ assurance program.
Our platform integrates advanced network monitoring and telco analytics, tailored to the requirements of future networks. Find out how to stay ahead in our dynamic industry.
Polystar can be your strategic partner, leading you to fully autonomous networks, and enabling you to deliver outstanding customer experience and operational performance.
Our telecom solution ensures that operators can proactively address customer needs, delivering seamless, reliable services with actionable insights while optimizing operational efficiency.
Our advanced probe solution provides deep visibility into network performance in real time, allowing telecom operators and CSPs to drill down into granular details for analysis.
Combining performance management data with customer experience insights and automation capabilities is key to achieving operational efficiency in mobile network environments.
Our PM use cases are designed to cater to both technical and marketing users through tailored portals. It offers built-in telecom expertise and logic-rich data presentations that guide users to valuable insights.
Our telecom software enables real-time monitoring of service quality and network resources, allowing operators to analyze customer impacts resulting from service degradation.
"Ensuring that we can really deliver the best network performance and quality in a highly competitive market is crucial. Our new investments with Elisa Polystar ensure that our experts can focus on delivering a consistently enhanced experience, safe in the knowledge that automation eliminates key pain points that can disrupt that experience. We needed a solution that could span all our networks. Elisa Polystar has delivered for us. Already, we’ve seen an improvement in KPIs."
"As mobile networks evolve with 5G, Open RAN, and cloud-native architectures, ensuring seamless service quality becomes increasingly complex. Ultra-low latency, massive IoT, and network slicing demand real-time monitoring, automation, and predictive analytics – making robust service assurance essential for efficiency and an exceptional customer experience."
Mohammad Shaheen, Head of Product Strategy at Polystar
"As mobile networks evolve with 5G, Open RAN, and cloud-native architectures, ensuring seamless service quality becomes increasingly complex. Ultra-low latency, massive IoT, and network slicing demand real-time monitoring, automation, and predictive analytics – making robust service assurance essential for efficiency and an exceptional customer experience."
Mohammad Shaheen, Head of Product Strategy at Polystar
Knowledge Center
Join our webinar and get actionable insights to drive performance in your 5G SA networks. Learn how to optimize 5G SA Monitoring and much more
The real business value of Network Assurance emerges when you build a clear link between network quality and customer experience metrics.
Download our CX Management in 5G SA Networks white paper to learn about the vital role played by Service Assurance solutions.