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Privacy Policy

This Privacy Notice explains which personal data sedApta (hereinafter also referred to as “we”) collects, how we use it, and what your rights are regarding your data when you visit and use the website elisaindustriq.com/sedapta (hereinafter the “Website”).

sedApta is part of Elisa Industriq, which is owned by Elisa and includes the following companies:

  • camLine

  • CalcuQuote

  • Elisa Industriq Finland

  • Gridle

  • Polystar

  • sedApta

  • TenForce

Each Elisa Industriq company has its own Privacy Notice regarding the processing of customer data. If you have questions about the processing of your data in connection with your relationship with one of these companies, please refer to the specific Privacy Notice of each company, available at the following address: URL.

1. What personal data do we process about you?

When you visit and use the Website, we collect and process your personal data. Your personal data is processed for the purposes listed in Section 2.

We process the following information about you:

Basic information: your name and contact details, such as title, company name and industry, email address, phone number and address, and communication preferences.
Browsing information: information about your use of the Website, for example through cookies. This may include device model, unique device and/or cookie identifier, operating system and platform, browser version, IP address, session ID, session duration, screen resolution, and clickstream data.
Message and communication content: the content of messages and other communications you send us, for example through the contact form on the Website.

1.1 Cookies

We use cookies on our Website to collect data about the interests, devices, and browsers of visitors. Cookies allow us to offer personalized content and improve your user experience. The data may also be used for site development, analytics, and targeted marketing.

We use both sedApta cookies and third-party cookies, as well as similar tracking technologies. The most up-to-date list of cookies used is available in the cookie settings banner on our Website.

We also track the performance of the emails we send you through cookies and other tracking technologies, to ensure that you receive communications that are relevant to you. This means we can track which emails we send and link this information to the personal data we store about you.

You can give or withdraw your consent to the use of cookies through the cookie settings banner on the Website.

2. For what purposes do we process your data?

sedApta processes your personal data for the following purposes:

  • Sending marketing and promotional material (based on your consent).

  • Responding to requests submitted through the “contact us” form (based on our legitimate interest in managing such requests).

  • Analyzing Website usage and improving its performance, as well as personalizing your experience (based on our legitimate interest in monitoring and improving the Website).

  • Complying with legal obligations, such as tax, accounting, or regulatory requirements.

3. How long do we process your personal data?

sedApta processes your personal data only for as long as necessary based on the purposes indicated.

We retain personal data for the time periods required and within the limits allowed by law.

4. Transfer and disclosure of personal data

We use subcontractors for the provision of services and related support. When engaging subcontractors, we ensure that personal data is processed lawfully, accurately, and confidentially through contracts, audits, and secure tools provided to subcontractors, as well as specific security training.

Some personal data may be processed outside Italy or the EU. In such cases, we ensure that the processor complies with our data protection principles and that the legality of the processing is in line with applicable regulations, for example through Standard Contractual Clauses approved by the European Commission.

5. Your rights

You have the right to influence the processing of your personal data. Below you will find information about your rights and how to exercise them.

To exercise your rights, please refer to our contact details in Section 7.

5.1 Right of access

You have the right to access your personal data, request a copy of the data processed about you, and obtain detailed information regarding its processing.

5.2 Right to withdraw consent

You may withdraw your consent to receive marketing and promotional materials by clicking “unsubscribe” in emails/newsletters or by contacting us.

5.3 Right to rectification

You have the right to correct inaccurate or outdated information about you.

5.4 Right to object

You have the right to object to the processing of your personal data based on our legitimate interest.

5.5 Right to restrict processing

You may request restriction of processing if:

  • you contest the accuracy of the data and we are verifying its correctness;

  • you believe the processing is unlawful and you oppose deletion;

  • we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims;

  • you have objected to processing based on legitimate interest and we are verifying that interest.

5.6 Right to erasure

We retain or delete your personal data in accordance with Section 3.

Contact us if you believe Elisa is processing your data unlawfully and it should be deleted.

6. Right to lodge a complaint

Contact us if you wish to file a complaint or suggest improvements related to the processing of your personal data.

You also have the right to lodge a complaint with a supervisory authority, such as the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

7. Data controller and contact details

The data controller for personal data processed on the Elisa Industriq website, for the sedApta section, is sedApta S.r.l., with registered office at Lungomare Giuseppe Canepa 55, 16149, Genoa, Italy.

You can contact us at the following dedicated email address: privacy@sedapta.com