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Automated Network Monitoring

Efficient RAN Insights with Probe and PM data

Growing network complexity makes it harder to maintain high service quality. Automated network monitoring helps detect issues like outages, congestion, call and session drops and handover failures without adding operational overhead. Support for 5G slicing and enriched ticket generation ensures timely, actionable insights.

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Introducing Automated Network Monitoring

Our software helps operators detect issues before customers are impacted by call or sessions drops.

Stay Ahead of Performance Issues
Connect User Experience with Network Performance

Stay Ahead of Performance Issues

Detecting network performance issues before they impact users – and before customers start complaining – is critical, and it must be automated to be effective.

Relying on manual processes is inefficient and prone to error, often leading to delays in identifying issues and increased risk of system downtime.

Automation enables continuous monitoring, quicker feedback loops, and consistent detection of anomalies, helping teams to address problems before they impact users.

Automated network monitoring software from Polystar

Connect User Experience with Network Performance

Automated network monitoring needs to cover both the user experience and network performance. Degradation in the user experience may not be visible via network-level KPIs. Conversely, degradation detected in network performance efficiency does not reveal the impact on user experience KPIs. Relying solely on one perspective can lead to blind spots where critical issues go undetected until they escalate.

The number of affected users is an important input for prioritizing issue resolution. A comprehensive monitoring approach that correlates insights from both layers provides a fuller picture, enabling faster root cause analysis and more effective prioritization of issues that need to be fixed.

Two telecom professionals working together with automated network monitoring
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Driving Business Value with Automated Network Monitoring

Automated Network Monitoring delivers the following key benefits:

Unified Visibility Across Systems

Consolidating probe and performance management data into a single view improves cross-domain awareness and simplifies performance analysis.

Improved Operational Efficiency

By automating data ingestion, monitoring, and ticketing, the solution significantly reduces manual workloads and streamlines workflows.

Faster Incident Detection and Response

Real-time monitoring of KPIs and counters enables immediate identification of issues, while automated ticketing ensures rapid initiation of resolution processes.

Enhanced Service Quality and Reliability

Continuous performance tracking and analytics help maintain optimal service levels and proactively address potential degradation related to the change processes.

Proactive Problem Management

Early detection of trends and anomalies allows teams to prevent incidents before they impact users.

Data-driven Decision-Making

Advanced analytics and rich visualizations provide actionable insights that support strategic and operational decisions.

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Deeper Insights into Automated Network Monitoring

Unlocking the Potential of Automated Network Monitoring
End-to-End Framework for Performance Monitoring and Automated Operations

Unlocking the Potential of Automated Network Monitoring

Polystar's software enable use cases that collect data from multiple data sources, combining and correlating the data to generate valuable insights.

Our probe-based network monitoring and analytics provide real-time visibility over service performance and the customer experience. Performance management data and integration with operators’ change management systems are essential to keep informed on network changes and their impact to network performance.

Configuration management and fault management data offer additional insights into the state and performance of network functions and resources.

These monitoring and management data points are continuously monitored against expected performance levels. Any deviations detected can be correlated with planned network changes and addressed either by notifying network engineers or through automatic remedial action.

Automated Network Monitoring from Polystar - Technical Illustration on Grey background

End-to-End Framework for Performance Monitoring and Automated Operations

With Automated Network Monitoring, operators can leverage a flexible set of use cases that streamline the ingestion of probe and performance management data, enabling end-to-end monitoring of KPIs and network counters.

Continuous tracking and analysis deliver real-time visibility into service health and performance. Advanced analytics and visualizations help detect patterns, uncover anomalies, and support fast, informed decisions. Automated ticketing based on thresholds and rules accelerates incident response, reduces manual effort, and boosts operational efficiency and service assurance.

End-to-end framwork performance monitoring and automated operations in telecommunications
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Use Cases

Automated Network Monitoring

Automated Network Monitoring

  • Detect and localize site-level outages to minimize service disruption and restore coverage quickly.

  • Identify cells that appear active but fail to serve traffic, impacting user connectivity and experience.

  • Monitor traffic loads to detect and address capacity issues before they degrade performance.

  • Track handover success rates to ensure seamless mobility and avoid dropped connections.

  • Detect abnormal call and session terminations to improve reliability and user satisfaction.

  • Measure data flow and integrity to identify performance bottlenecks and degraded user.

  • Monitor individual slices in a 5G RAN for performance, SLA compliance, and resource usage.

A Single Pane of Glass to

Customer Experience and Network Performance

Customer experience-focused teams deserve access to premium-quality data that empowers them to deliver outstanding services to customers. Operator expertise spans a wide range of roles and responsibilities – and we are ready to support all of them. Automated network monitoring use cases bring together the essential data points to associate technical service and network metrics with customer experience metrics:

  • Auto-detect anomalies and generate enriched trouble tickets.
  • Prioritize issue resolution by customer impact.
  • Leverage network data to explain deteriorated customer experience and resolve customer issues.
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CX-Focused-Teams-Circle-1200x800_transparent-bg-large
A Single Pane of Glass to

Customer Experience and Network Performance

Customer experience-focused teams deserve access to premium-quality data that empowers them to deliver outstanding services to customers. Operator expertise spans a wide range of roles and responsibilities – and we are ready to support all of them. Automated network monitoring use cases bring together the essential data points to associate technical service and network metrics with customer experience metrics:

  • Auto-detect anomalies and generate enriched trouble tickets.
  • Prioritize issue resolution by customer impact.
  • Leverage network data to explain deteriorated customer experience and resolve customer issues.
Request a Demo
5G SA Monitoring Webinar On-Demand 1000x667

5G SA Monitoring

– opportunities and challenges

Join us to explore and learn how to overcome the challenges of monitoring and assuring 5G SA networks.

Discover how to ensure seamless Customer Experience Assurance in 5G Standalone (SA) networks. In this 20 minutes on-demand webinar, we unpack the complexities of managing 5G SA and share proven strategies to help you overcome them.

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Automated Network Monitoring Insights

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Discover how Polystar can help you automate network monitoring and assurance.

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