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Network Performance Monitoring & Troubleshooting

At Polystar, we support operators across the world with essential disciplines in telecom network performance monitoring and operations.

Secure Rich Visibility into Network Performance

Network and service performance issues must be identified and resolved quickly and effectively. However, the problem is that signs of degradation or issues can be scattered across multiple domains, visible in one area but rooted in another. At Polystar, we provide the solution of comprehensive network performance monitoring through probes that provide end-to-end visibility across all network and service domains.

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Why Choose Polystar for Network Performance Monitoring and Troubleshooting?

Simplify the complex work of telecom network and service performance monitoring and troubleshooting with Polystar’s automated network monitoring solution.

1 Platform

No need to search for valuable insights across multiple platforms with one integrated probing system for all network monitoring needs, covering all generations of network technology.

350+ Interfaces

Polystar supports more than 350 network interfaces, and we embrace the multi-domain, multi-vendor, and multi-generation landscape with precision and actionable insights. 

100+ Protocols

Our experts stay ahead of standardization efforts, so our customers can be assured their evolving networks are fully optimized and future-proof.

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Automated Network Monitoring

Telecom network performance monitoring automation is the next generation in network performance optimization.

With the volume of data in today’s networks, manual monitoring is impossible. With thousands of data points and KPIs, you need a robust automated network monitoring system to support efficient network performance monitoring, troubleshooting, and actionable insights.

Listen to our Henri Helanterä, Head of Network Assurance at Polystar, as he explains the importance of Automated Network Monitoring – and how manual tasks in network operations could be eliminated.

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Henri Helanterä, Head of Network Assurance at Polystar

Automation of Network Monitoring

Automated Network Monitoring

Telecom network performance monitoring automation is the next generation in network performance optimization.

With the volume of data in today’s networks, manual monitoring is impossible. With thousands of data points and KPIs, you need a robust automated network monitoring system to support efficient network performance monitoring, troubleshooting, and actionable insights.

Listen to our Henri Helanterä, Head of Network Assurance at Polystar, as he explains the importance of Automated Network Monitoring – and how manual tasks in network operations could be eliminated.

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Discover Polystar’s Automated Network Performance Monitoring

Take control of your multi-generation and multi-vendor network.

Real-Time Telecom Network Performance Monitoring
Comprehensive Network Visibility and Analysis
Control your Multi-Generation and Multi-Vendor Network

Real-Time Telecom Network Performance Monitoring

- That’s Truly Fit for Purpose

Networks are complex, with diverse domains, interfaces, protocols, and technologies. Achieving the required performance visibility demands probe solutions that support all 3GPP standard and non-standard control and user plane links.

Probes must provide comprehensive support for the interfaces and protocols in your network, a clear evolution path for future releases and updates, and intelligent real-time data handling. Efficient filtering and automated smart data processing are critical to managing the vast volumes of information, captured across multiple domains

Polystar Osix Network Monitoring interface in laptops

Comprehensive Network Visibility and Analysis

You need to capture all signaling flows in your network, so you can easily discover where problems really lie and discover their root cause. OSIX provides the probe and trace capabilities you need to understand what’s really happening in your network.

Independent and objective, OSIX gives you the complete picture with end-to-end network monitoring, enabling your team to trace, diagnose and resolve problems, across all generations of technology and with the interfaces you need for your telecom network.

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Control your Multi-Generation and Multi-Vendor Network

With OSIX, Cpmmunication Service Providers (CSPs) can capture all the data they need from their signaling interfaces, process it, and then easily track what’s happening across all events involved in session flows. Users can navigate from high-level data, all the way down to protocol information.

With multi-domain and multi-interface protocol tracing capabilities, you can easily filter and process data to discover what you need to resolve issues, optimize performance and troubleshoot effectively – providing a powerful insights tool that grows with your network to support your evolving portfolio.

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Benefits of Utilizing Polystar's OSIX Network Performance Monitoring

Our network performance monitoring solution, OSIX, detects and resolves network issues or poor performance in real-time before end-customers are affected. It helps CSPs to increase Quality of Service (QoS) and enhance customer experience by preventive, accurate error detection and rapid problem resolution.

Precision Root Cause Analysis

Understanding root cause is key to resolving issues – exactly where the fault lies and what caused it. OSIX gathers all the information you need to rapidly perform root cause analysis and to isolate problems, accelerating problem solving and ensuring swift resolution to maintain expected service levels and KPIs. 

Future-Proof Network Investment

Because OSIX supports an extensive – and growing – list of protocols, you can be confident that your investment will last, as your network evolves and embraces new technologies. The expertise you hold in your centers of excellence can be nurtured and enhanced, maximizing your returns on your OSIX deployment.

Track Your Business KPIs

By combining current and historic data, you can select, track, and manage the KPIs that matter to your business. Automated signaling information can indicate performance events that may yet occur, so you can create an accurate picture of network service performance through time.

Proactive Fault Prevention

OSIX’s automated network signaling information can give indicators of events that may yet occur, based on abnormal traffic levels or unexpected message exchanges. By identifying these early, events that impair performance or which could degrade your network can be tackled before they have an impact on telecom network services, customers or Service Level Agreements (SLAs). 

What Our Network Monitoring and Troubleshooting Customers Are Saying

Kaj Ahlkvist
Network Quality at 3 Sweden

“3 Scandinavia is already effectively using the whole range of Polystar product portfolio, including OSIX Monitoring and OSS solutions. Now, with the MediaProbe in place, we will be able to obtain 100% of the network’s user data in real-time, ensure an insight into the service-quality the customers are experiencing and reduce churn by shortening the time to resolve customer complaints.”

Network Performance Monitoring Use Cases

Discover how Polystar’s Network Monitoring & Troubleshooting solutions are used every day.

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4G Cell Broadcast Traffic

Enhancing public safety with precision monitoring

Public Warning Systems (PWS) allow government agencies and public authorities to rapidly inform citizens about critical developing and ongoing emergencies. In 3GPP-based networks, this is typically achieved through Cell Broadcast and Location-based SMS.

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RAN Monitoring with ML-enhanced geolocation Polystar interface in laptop

RAN Monitoring

– With Machine Learning (ML)-based geolocation for pinpoint accuracy

Our Radio Access Network (RAN) monitoring solution visualizes radio performance data on Google Maps, offering a clear geographic view. This enables users to analyze and resolve network coverage issues while pinpointing root causes.

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5G Standalone Service Assurance

Real-time insights and customizable workflows

Our 5G network monitoring solution delivers rapid responsiveness and seamless scalability to support your critical 5G SA assurance processes efficiently and effectively. Managing 5G network performance monitoring is simple and efficient with Polystar. 

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Telecom Network Performance Monitoring & Troubleshooting - Frequently Asked Questions

Network Monitoring FAQ

  • Collecting and interpreting signaling data, which is foundational for managing network performance, troubleshooting and optimization.

  • Network performance monitoring is the process of both collecting information from network entities and making it accessible to users. Users can be expert engineers or have other roles. Business processes may also require this information through integration.

  • The information exchanged between network entities, nodes and platforms precisely defines the requirements and expected performance for user sessions. As such, it’s a hugely valuable resource but it’s also where problems can often be found. This is what is needed to be monitored and the ability to tap into this information and decode it effectively is fundamental, which is why operators need comprehensive network monitoring software that can collect and process this data, like OSIX.

  • Yes, different users have different priorities. So, Network Monitoring solutions must support different levels of access – from the raw protocol data to higher-level information. The ability to move from one level to another accelerates troubleshooting and lets different users obtain the information they need.

  • Most CSPs run networks that are built from multiple generations of technology – that means that, alongside today’s Service-Based Interface (SBI) interfaces, they will have Signaling System 7 (SS7), Diameter and much more, with each family of protocols having multiple members and variants. These will continue to evolve, so comprehensive support is needed – and an eye on each new 3GPP or other interface iteration is required to ensure that changes are made when versions are updated with new releases.

    Network monitoring must extend to current and legacy interfaces and protocols, so solutions must support these and any subsequent iterations or changes. This is particularly important when swapping out network nodes, or when updating software – if the release level changes, then the network monitoring software must also switch to the new interfaces deployed.

Network Troubleshooting FAQ

  • Network troubleshooting is a key discipline and, when problems are detected, needs to proceed rapidly. Targeting specific streams or tracking back from one observed incident to determine the root cause of an issue must be facilitated by network monitoring software, backed by intuitive user interfaces and commands.

  • Signaling and control plane data isn’t just essential for troubleshooting and network management, it can also inform other processes. Access via APIs enables network data to be shared with any other system that can benefit from real-time or managed feeds.

  • Access from anywhere is now essential – as is access at any time. Enabling browser access means that any authorized user can access network data, wherever they are – under full control of your security policies, enhancing collaboration opportunities.

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