Automated Alarm Management

Our software reduces alarm monitoring workload by automating
trouble ticket creation for your first-line NOC.

Streamline your Operations with Automated Alarm Management

Our automation software enhances tickets with relevant information from various sources, including alarms, inventory, and configuration management data. Tickets are intelligently assigned to the appropriate work queue, minimizing duplicates. This streamlined approach improves operational efficiency, enhances incident management, and promotes a more focused and productive workflow for your NOC team.

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Why choose Polystar for Automated Alarm Management?

Automated Alarm Monitoring using Polystar's software

100% Alarms Monitored

Automated Recognition of Customer-Impacting Alarms

Mean Time to Detect Alarms is below 10 s

<10s Mean Time to Detect (MTTD)

From Manual to Automated Alarm Management

Automating fault management can be a smart first step in a telecom operator’s automation journey; it delivers quick wins and lays the foundation for more advanced use cases.

From Manual Alarm Management

To Automated Alarm Management

From Manual Alarm Management

Network experts monitor alarms as they come in and resolve them manually.

Manual Alarm Management in Telecommunications - illustration

To Automated Alarm Management

Alarms are being solved automatically and quickly.

Capabilities

Automated Alarm Management

Our solution automatically recognizes customer-impacting alarms and generates tickets, removing duplicates to reduce overall alarm load.

Fully multi-vendor capable, the UI enables workflows to be monitored, activate / deactivated, while exclusion lists can easily be added.

As actions are taken, tickets are automatically enriched with new data.

Request a Demo

Capabilities

Automated Alarm Management

Our solution automatically recognizes customer-impacting alarms and generates tickets, removing duplicates to reduce overall alarm load.

Fully multi-vendor capable, the UI enables workflows to be monitored, activate / deactivated, while exclusion lists can easily be added.

As actions are taken, tickets are automatically enriched with new data.

Request a Demo

More Automated Assurance Use Cases

Explore our use cases and discover how we enable smarter, more efficient networks.

Man working on his laptop in a dark room

Automated Fault Resolution Actions

Solve network problems via automated actions

Our software utilizes workflows to identify probable root causes of alarms and takes action in the network to resolve the issue. This streamlined approach minimizes the impact on customers.

Cross-Domain Event Correlation

Perform advanced correlation of events across domains

Issues originating at higher levels of the network topology have often propagate downwards to lower layers. Our solution leverages advanced correlation capabilities across domains, allowing the root problem to be precisely identified.

5G Standalone Service Assurance

Ensure premium services with a premium assurance solution

When you launch 5G Standalone (SA) services, you want to be able to delight demanding customers from day one and beyond. We provide the ideal Customer Experience Assurance solution to make this happen.