Network Monitoring & Troubleshooting

At Polystar, we support operators from around the world in optimizing telecom network operations.

Secure Rich Visibility into Network Performance

Network and service performance issues must be identified and resolved quickly and effectively. However, the problem is that signs of degradation or issues can be scattered across multiple domains - visible in one area but rooted in another. The solution is comprehensive monitoring through probes that provide end-to-end visibility across all network and service domains.

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Why Choose Polystar for Network Monitoring and Troubleshooting?

1 Platform

One integrated probing system for all networking monitoring needs - covering all generations of network technology.

350+ Interfaces

Polystar supports more than 350 network interfaces and we embrace the multi-domain, multi-vendor and multi-generation landscape.

100+ Protocols

Our experts stay ahead of standardization efforts, so our customers can assure their evolving networks.

Network Performance Monitoring

Take control of your multi-generation and multi-vendor network.

Real-time Network Monitoring

Comprehensive Visibility and Analysis

Control your Multi-Generation and Multi-Vendor Network

Real-time Network Monitoring

- That’s Truly Fit for Purpose

Networks are complex, with diverse domains, interfaces, protocols, and technologies. Achieving the required visibility demands probe solutions that support all 3GPP standard and non-standard control and user plane links.

Probes must provide comprehensive support for the interfaces and protocols in your network, a clear evolution path for future releases and updates, and intelligent real-time data handling. Efficient filtering and smart data processing are critical to managing the vast volumes of information, captured across multiple domains

Polystar Osix Network Monitoring interface in laptops

Comprehensive Visibility and Analysis

You need to capture all signaling flows in your network, so you can more easily discover where problems really lie – to discover their root cause. OSIX provides the probe and trace capabilities you need to understand what’s really happening in your network.

Independent and objective, OSIX gives you the complete picture, enabling your team to trace, diagnose and resolve problems, across all generations of technology and with the interfaces you need for your network.

Control your Multi-Generation and Multi-Vendor Network

With OSIX, CSPs can capture all the data they need from their signaling interfaces, process it, and then easily track what’s happening across all events involved in session flows. Users can navigate from high-level data, all the way down to protocol information.

With multi-domain and multi-interface protocol tracing capabilities, you can easily filter and process data to discover what you need to resolve issues, optimize performance and troubleshoot effectively – providing a powerful tool that grows with your network to support your evolving portfolio.

Woman working with network monitoring and troubleshooting

Benefits of Polystar's Network Monitoring

Our network performance monitoring solution detects and resolves network issues or poor performance before end-customers are affected. It helps CSPs to increase QoS and enhance customer experience by preventive, accurate error detection and rapid problem resolution.

Precision Root Cause Analysis

Understanding root cause is key to resolving issues – exactly where the fault lies and what caused it. OSIX gathers all the information you need to rapidly perform root cause analysis and to isolate problems, accelerating problem solving and ensuring swift resolution to maintain expected service levels and KPIs.

Future-Proof Investment

Because OSIX supports an extensive – and growing – list of protocols, you can be confident that your investment will last, as your network evolves and embraces new technologies. The expertise you hold in your centers of excellence can be nurtured and enhanced, maximizing your returns on your OSIX deployment.

Track Your KPIs

By combining current and historic data, you can select, track and manage the KPIs that matter to your business. Signaling information can indicate events that may be yet to occur, so you can create an accurate picture of service performance through time.

Proactive Prevention

Signaling information can give indicators of events that may yet to occur, based on abnormal traffic levels or unexpected message exchanges. By identifying these early, events that impair performance or which could degrade your network can be tackled before they have an impact on services, customers or SLAs.

Our Customers Recommend us, Want to Know Why?

Kaj Ahlkvist

Network Quality at 3 Sweden

“3 Scandinavia is already effectively using the whole range of Polystar product portfolio, including OSIX Monitoring and OSS solutions. Now, with the MediaProbe in place, we will be able to obtain 100% of the network’s user data in real-time, ensure an insight into the service-quality the customers are experiencing and reduce churn by shorting the time to resolve customer complaints.”

Automated Network Monitoring

With the volume of data in today’s networks, manual monitoring is impossible. With thousands of data points and KPIs, you need robust system support for efficient network monitoring. Listen to our Henri Helanterä, Head of Network Assurance at Polystar, as he explains the importance of Automated Network Monitoring – and how manual tasks in network operations could be eliminated.

Automation of Network Monitoring

Automated Network Monitoring

Use Cases

Network Monitoring & Troubleshooting

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4G Cell Broadcast Traffic

Enhancing public safety with precision monitoring

Public Warning Systems (PWS) allow government agencies and public authorities to rapidly inform citizens about developing and ongoing emergencies. In 3GPP-based networks, this is typically achieved through Cell Broadcast and Location-based SMS.

RAN Monitoring

– With ML-based geolocation for accurate, pinpoint accuracy

Our RAN monitoring solution visualizes radio performance data on Google Maps, offering a clear geographic view. This enables users to analyze and resolve network coverage issues while pinpointing root causes.

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5G Standalone Service Assurance

Real-time insights and customizable workflows

Our Network Monitoring solution delivers rapid responsiveness and seamless scalability to support your critical 5G SA assurance processes efficiently and effectively.