Automated Network Monitoring

Network operators must ensure service quality at all times. With a complex array of different generations of technology, multiple domains and solutions from different vendors, this is a complex challenge.

Automated network monitoring is the answer.

Insights from Your Network with Probe and PM data

Polystar’s solutions enable you to detect and resolve service affecting issues — outages, congestion, call/session drops, handover failures — and more. They support 5G slicing and give you actionable, real-time insights.

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Introducing Automated Network Monitoring

Our software helps operators detect issues before customers are impacted by service and network problems.

Stay Ahead of Performance Issues

Connect User Experience with Network Performance

Stay Ahead of Performance Issues

You need to detect issues before they impact users — and before they complain. Automating responses is critical to ensuring effective, rapid resolution.

Manual processes are inefficient and inadequate for today’s dynamic networks. Errors risk delays in identifying issues and increased system downtime.

Automated network monitoring software from Polystar

Connect User Experience with Network Performance

Automated Network Monitoring should span both user experience and network performance. Degradation in the user experience may not be visible via network-level KPIs, while issues detected in network performance do not reveal impact on user experience KPIs. You need both perspectives to avoid blind spots.

Our comprehensive monitoring solutions correlate insights from all layers, providing the complete picture – and enabling you to perform faster root cause analysis and more effective issue prioritization.

Two telecom professionals working together with automated network monitoring

Driving Business Value with Automated Network Monitoring

Our Automated Network Monitoring solutions deliver multiple benefits:

Unified Visibility Across Systems

By consolidating probe and performance management data into a single view, we enhance cross-domain awareness and simplify performance analysis.

Improved Operational Efficiency

We reduce your workload with automated data ingestion, monitoring and ticketing, streamlining your workflows.

Faster Incident Detection and Response

Identify issues immediately with real-time KPI and counter monitoring, with automated ticketing to rapidly initiate resolution processes.

Enhanced Service Quality and Reliability

Continuous performance tracking and analytics help you maintain optimal service levels and proactively address potential degradations.

Proactive Problem Management

Early detection of trends and anomalies allows your teams to prevent incidents before they impact users.

Data-Driven Decision-Making

Advanced analytics and rich visualizations provide you with actionable insights that support strategic and operational decisions.

Deeper Insights into Automated Network Monitoring

Unlocking the Potential of Automated Network Monitoring

End-to-End Framework for Performance Monitoring and Automated Operations

Unlocking the Potential of Automated Network Monitoring

Polystar's solutions collect, combine and correlate data from multiple sources to generate valuable insights, supporting a wide range of use cases.

Our probe-based network monitoring and analytics provide real-time visibility of service performance and the customer experience. Performance management data and integration with your change management systems ensure alignment with network changes.

Configuration management and fault management data offer additional insights into network functions and resources.

The information captured is continuously compared with expected performance levels. Deviations are correlated with planned network changes and trigger alerts to your team or automated resolution.

Illustration of Automated Network Monitoring in Telecommunications

End-to-End Framework for Performance Monitoring and Automated Operations

Automated Network Monitoring streamlines ingestion of probe and performance management data, enabling end-to-end monitoring of KPIs and network counters.

Continuous tracking and analysis deliver real-time visibility into service health and performance, helping you to detect patterns, expose anomalies, and support rapid, informed decisions. Automated ticketing accelerates incident response, reduces manual effort, and boosts your operational efficiency and service assurance levels.

End-to-end framwork performance monitoring and automated operations in telecommunications

Use Cases

Automated Network Monitoring

Detect and localize site-level outages to minimize service disruption and rapidly restore coverage.
Identify cells that appear active but fail to serve traffic, impacting user connectivity and experience.
Monitor traffic loads to detect and address capacity issues before they degrade performance.
Track handover success rates to ensure seamless mobility and avoid dropped connections.
Detect abnormal call and session terminations to improve reliability and user satisfaction.
Measure data flow and integrity to identify performance bottlenecks and degraded user experience.
Monitor individual slices in a 5G RAN for performance, SLA compliance, and resource utilization.

A Single Pane of Glass of

Customer Experience and Network Performance

Your customer experience team needs access to high-quality data that empowers them to deliver outstanding services.

Polystar’s solutions offer the flexibility to meet the demands of your different teams and requirements. They bring together critical data to give you a complete view of service, network and customer experience metrics – unlocking multiple use cases:

Auto-detecting anomalies and generating enriched trouble tickets.
Prioritizing issue resolution by customer impact.
Leveraging network data to explain impaired customer experience and resolving customer issues.

Request a Demo

A Single Pane of Glass of

Customer Experience and Network Performance

Your customer experience team needs access to high-quality data that empowers them to deliver outstanding services.

Auto-detecting anomalies and generating enriched trouble tickets.
Prioritizing issue resolution by customer impact.
Leveraging network data to explain impaired customer experience and resolving customer issues.

Request a Demo

5G SA Monitoring

– Opportunities and Challenges for Operators

Join us to learn how to overcome the challenges of monitoring and assuring 5G SA networks.

Discover how to ensure seamless Customer Experience Assurance in 5G Standalone (SA) networks. (SA) networks. In this 20 minute, on-demand webinar, we unpack the complexities of managing 5G SA and share proven strategies to help you overcome them.

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