Elisa Industriq is named as a Representative Vendor in the 2026 Gartner® Market Guide for CSP Service and Network Assurance Solutions (published 5 January 2026, ID G00839240).
Through its Polystar business unit, Elisa Industriq provides a cloud-native suite of service and network assurance (SNA) products, including capabilities for network monitoring, fault management, performance management, and service quality management.
In our view this recognition highlights Elisa Industriq's focus on delivering AI/ML-powered analytics for predictive anomaly detection, real-time geolocation, and fault management automation across mobile and fixed networks, supporting CSPs in modernizing assurance for enhanced operational efficiency and customer experience.
Navigating a Competitive Landscape with Specialist Focus
Polystar's market niche shows limited direct competition, with around 3-5 similar specialists like Mycom (range of SNA excluding workforce, SaaS/PaaS on AWS/Azure), Inspur (communication software/services), and Infovista (modular/open portfolio).
This contrasts with broader players such as Amdocs, Ericsson, and Nokia, allowing Polystar to target CSPs seeking focused, automated network assurance solutions amid rising demands for AI-driven operations and cloud-native architectures.
This inclusion underscores Elisa Industriq's strategic investments in AI/ML analytics and automation, aligning with CSP priorities for predictive service assurance and operational resilience in evolving 5G and hybrid environments.
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