Press Release, 21 November 2023
Stockholm, Sweden - Data management is increasingly becoming the mobile network operator’s most important tool in its drive to deliver superior network performance and customer experience while in turn containing costs and finding new revenues. Polystar has deployed its telecommunications expertise and experience to provide critical tools in data management, analytics and automation solutions in three important European customer wins that showcase the potential of its portfolio.
Polystar’s approach to automation is underpinned by a commitment to providing a portfolio of compatible cloud-native solutions, powered by our AI and ML capabilities and unparalleled data management tools, that provide a network operator a path to fully self-driving networks.
The foundation for these customer wins are Polystar’s three pillars : our telecommunications heritage, automation capability, and capacity to manage the full complexity of networks.
Following the announcement of its deal to supply Telia Sweden with its performance data management and analytics platform, Polystar has signed a similar agreement with a major tier 1 European operator seeking to modernize its own data collection, analytics, and management operations. The deployment of Polystar’s industry leading performance management platform helps to dissolve data silos and provide the network with an enhanced ability to detect faults and repair them before network performance and customer experience is impaired.
A second deal with a large European operator with ambitious plans to automate its network, will see the deployment of Polystar’s Virtual NOC (Network Operations Center), with a potential expansion of services to follow. The Virtual NOC is a closed-loop network automation solution that enables operators to automate all their fault management processes, with the exception of HW failures, to be able to predict and resolve problems without human intervention. The Virtual NOC solution, as deployed in Elisa’s own network in Finland is capable of handling 100% of all alarms, resulting in a 71% reduction in incidents and 79% quicker resolution.
A third customer, a smaller European operator, has selected Polystar’s Customer Experience Assurance solution to get real-time visibility into customer experience to ensure seamless connectivity and high quality of service for its customers.
“Operators are under more pressure than ever to deliver the highest quality of experience to customers while also controlling their costs, and that means managing network performance in the most efficient way possible,” said Anssi Okkonen, CEO of Polystar. “The best way to deliver that performance is to take the deep and rich insights provided by the network’s multiple data sources and use them to deliver actionable insights. Our solutions provide those insights and it’s great to see customers recognizing the strength of our portfolio.”
“More and more operators are seeking a roadmap to network automation that gives them the ability both to reduce operating costs and bring new services online quickly without compromising network performance or customer experience,” said Thomas Nilsson, Chief Product Officer of Polystar. “Our commitment is to deliver a portfolio of solutions that enables operators to embark on that journey at the speed that best suits them with use cases that make a real difference to the network and its customers.”
About Polystar
Polystar is a leading global provider of cloud-native AI-driven solutions, empowering Communication Service Providers (CSPs) in their journey towards self-driving networks. With a proven portfolio spanning data management, network analytics, and automation, we transform CSP networks, ensuring exceptional customer experiences and operational excellence. Our innovative AI-driven analytics have consistently reduced OPEX and CAPEX for over a hundred CSPs worldwide, fostering closed-loop network operations and automation across RAN, transport, and core domains. As a vendor-agnostic telco expert, we seamlessly integrate with various hardware platforms and technologies, leveraging our unique advantage of testing innovations in Elisa's live network.
Polystar is part of the Elisa Group, a pioneer in telecommunications, Hyperautomation and digital services, serving over 5 million customers in Finland and Estonia.
Polystar is certified to ISO 9001:2015 and ISO 27001:2013 by an Accredited Certification Body.
