Customer Experience Assurance
Enable CSPs to deliver exceptional customer experience through end 2 end real-time visibility, predictive analytics, and automated workflows.
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Vendor Agnostic, Cloud Native & Ready for 5G, Cloud & AI Era
Vendor Agnostic, Cloud Native & Ready for 5G, Cloud & AI Era
Discover Our Telecom Solutions
With our telecom solutions you can proactively address customer needs, deliver seamless, reliable services with actionable insights while optimizing operational efficiency.
Service Assurance
Secure end-to-end service quality and SLA compliance across complex, multi-domain CSP environments by combining real-time monitoring, predictive analytics, and automated workflows.
Network Assurance
Transforms fragmented network data into actionable insights, enabling faster problem resolution, and superior network performance through AI-driven analytics and automation.
Data Assurance
Cloud native modern data management solution that works across any telco network domain, removes data siloes, and fuel CSP ecosystem with high-quality AI ready data.
Telecom Operators Recommend us, Want to Know Why?
"Ensuring that we can really deliver the best network performance and quality in a highly competitive market is crucial. Our new investments with Elisa Polystar ensure that our experts can focus on delivering a consistently enhanced experience, safe in the knowledge that automation eliminates key pain points that can disrupt that experience. We needed a solution that could span all our networks. Elisa Polystar has delivered for us. Already, we’ve seen an improvement in KPIs."
“Our direction is clear. By unifying key analytics systems onto a single platform, we are creating a strong foundation for insight-driven decision-making across both fixed and mobile networks. This approach allows us to support the specific needs of our operating companies while scaling advanced analytics and AI use cases in a structured and consistent way. Our collaboration with Polystar of Elisa Industriq reflects a shared focus on performance, operational excellence, and delivering better outcomes for our customers”
"Providing the best possible service experience, built on the most advanced technology, is a top priority for 4iG Group’s telecommunications companies in Hungary and the Western Balkans, for both residential and business customers. Our cooperation with Polystar marks a milestone, raising the quality of our networks and further strengthening our customer-focused operations. We are confident that implementing the new system will create a more stable, transparent, and future-proof network for our Hungarian subsidiary, One Hungary."
Redefining Telecom Service Assurance
"As mobile networks evolve with 5G, Open RAN, and cloud-native architectures, ensuring seamless service quality becomes increasingly complex. Ultra-low latency, massive IoT, and network slicing demand real-time monitoring, automation, and predictive analytics – making robust service assurance essential for efficiency and an exceptional customer experience."
Mohammad Shaheen, Head of AI at Polystar
Redefining Telecom Service Assurance
"As mobile networks evolve with 5G, Open RAN, and cloud-native architectures, ensuring seamless service quality becomes increasingly complex. Ultra-low latency, massive IoT, and network slicing demand real-time monitoring, automation, and predictive analytics – making robust service assurance essential for efficiency and an exceptional customer experience."
Mohammad Shaheen, Head of AI at Polystar
Telecom Use Cases
AI-Powered RAN Monitoring
Use our ML-Based Geolocation to Spot Coverage Issues
Our RAN monitoring solution visualizes radio performance data on Google Maps, offering a clear, geographic view. This enables users to analyze and resolve network coverage issues while pinpointing root causes.
Customer Experience Management
Deliver Outstanding Experiences for Your Customers
Differentiate the experience you offer through real-time insights into how your customers actually experience your network.
Fixed Broadband Monitoring
Ensure High Service Quality for Homes and Smart Offices
Households and small offices are increasingly relying on fixed broadband connectivity for their internet access and business needs. Our FBB solution provides service-aware monitoring and analytics for any fixed-access technology.
Telecommunications Insights
Knowledge Center
How Network Assurance Transforms Customer Experience in 5G Networks
The real business value of Network Assurance emerges when you build a clear link between network quality and customer experience metrics.
CX Management in 5G SA Networks | White Paper | Polystar
Download our CX Management in 5G SA Networks white paper to learn about the vital role played by Service Assurance solutions.
Optimize 5G SA Monitoring | On-Demand Webinar | Polystar
Join our webinar and get actionable insights to drive performance in your 5G SA networks. Learn how to optimize 5G SA Monitoring and much more