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Why Telecom Automation Should Be Seen as a Journey

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Unlock the real potential of telecom automation in the best possible way. Not with more tools, but with a mindset shift.

Part 1 — Telecom Automation As a Journey

Why Automation Should Be Seen As a Journey - Video with Jaiju Joseph, Product Manager at Polystar

Part 1 — Telecom Automation As a Journey

Sustainable Telecom Automation

Telecom automation delivers its greatest value when approached not as a single project, but as an ongoing journey of transformation.

In this video, Jaiju Joseph, Product Manager for Automation at Polystar, brings deep practical experience in guiding telecom organizations through successful automation initiatives. You'll get hands‑on insights into how smart, sustainable telecom automation can be designed and scaled.

Modern telecom networks, i.e. 5G Standalone networks, are growing in complexity, and while tools matter, the real differentiator is mindset.

Successful automation isn’t simply about reducing manual tasks or cutting operational costs - it’s about equipping teams, refining processes, and building intelligent, scalable systems that evolve as technology and customer expectations do.

To achieve this, organizations must shift from rigid, siloed structures toward cultures rooted in agility, shared learning, and continuous improvement.

Part 2 - Define and Measure Success in Telco Automation

Define and Measure the Success of Telecom Automation - Video with Jaiju Joseph

Part 2 - Define and Measure Success in Telco Automation

How to Measure the Success of Telecom Automation

Understanding whether telecom automation is truly delivering value requires more than implementing the right tools. It requires measuring the right outcomes.

By establishing solid performance baselines and tracking measurable improvements over time, telecom operators can demonstrate meaningful business value backed by data. From operational efficiency to customer satisfaction and financial gains, clear metrics help validate investments and guide future automation efforts.

In this video, you’ll learn how to build a structured measurement framework, identify the KPIs that matter most, and communicate results in a way that resonates with both technical teams and business stakeholders.

Before and After: Proving Real Value

By comparing pre‑automation baselines with post‑implementation metrics, operators can clearly highlight measurable improvements, such as:

  • Up to 30% reduction in operational costs

  • Significantly faster incident response times

  • 99.99% network uptime

Regular reporting of these results builds stakeholder trust and strengthens the business case for continued automation investment.

More Videos about Telecom Automation

Watch the full series of videos about Telecom Automation on Polystar's YouTube Channel:

Automating Fault Management in Telecom Operations

The Power of AI in Telecom Operations

Polystar's Automation Use Cases

More Telecom Use Cases

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