Customer story
Headquarters
Canada
Industry: Supply Chain
Website
https://dorigo.com/ external

Streamlining Quoting: Dorigo Systems Customer Story

Customer story
Headquarters
Canada
Industry: Supply Chain
Website
https://dorigo.com/ external
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In a recent interview with Kin Leong, IS / IT Manager at Dorigo Systems, we delved into the collaborative journey of Dorigo, a leading electronics manufacturing services provider, as they strategically partnered with CalcuQuote to revolutionize their supply chain management and streamline the Request for Quote (RFQ) process, marking a significant transformation in their operations.

Dorigo Systems, based in Burnaby, British Columbia, has been serving the industry for over 35 years, but like many companies, it faced challenges in modernizing its quoting process. Here’s how CalcuQuote is helping Dorigo Systems streamline operations and stay competitive.

Kin Leong (Dorigo Systems) - CalcuQuote's customer

In a recent interview with Kin Leong, IS / IT Manager at Dorigo Systems, we delved into the collaborative journey of Dorigo, a leading electronics manufacturing services provider, as they strategically partnered with CalcuQuote to revolutionize their supply chain management and streamline the Request for Quote (RFQ) process, marking a significant transformation in their operations.

Dorigo Systems, based in Burnaby, British Columbia, has been serving the industry for over 35 years, but like many companies, it faced challenges in modernizing its quoting process. Here’s how CalcuQuote is helping Dorigo Systems streamline operations and stay competitive.

About Dorigo

Dorigo Systems specializes in handling the entire production process, from quick-turn prototyping to large-scale production. Their expert teams ensure seamless communication and collaboration, delivering innovative electronics for top OEMs in industries like vehicle automation, IIoT, and wearables.

Company size

50-200 employees

Customer

since 2018

Product in use

Quote, Purchase, RFQ Online Portal

Location

Canada

Kin Leong
IS/IT Manager

“As IS/IT Manager at Dorigo Systems, Kin provided strategic direction for leveraging Information Systems and Technology to achieve a data-driven, Industry 4.0 operation and managed a key project with CalcuQuote to revolutionize quoting.”

Challenges

Dorigo Systems’ quotation process was highly manual and labor-intensive, consuming approximately 15 man-hours to compile a single quote. This process was not only costly but also inefficient. With many quotes being discarded, it became evident that they needed a more streamlined approach.

Additionally, the valuable data generated during the quoting process often remained trapped on paper, making it challenging to leverage in other departments like supply chain and procurement.

 
 

Objective

Dorigo’s ultimate goal was to fully automate their quotation process. They wanted a solution that could seamlessly integrate with their vendors through APIs, allowing them to retrieve pricing information quickly and efficiently.

Solution and implementation

Determined to overcome these challenges, Kin Leong, with his extensive experience in the electronic manufacturing services industry, embarked on a mission to digitize Dorigo’s operations. The search led them to CalcuQuote, a platform designed to simplify and automate the quotation process.

One of the critical factors that drew Dorigo to CalcuQuote was the platform’s flexibility. Dorigo Systems considered themselves unique in their industry, but Kin Leong realized that the core of the quotation process is consistent across the board. The real differentiator is how efficiently they manage the business and remain competitive.

Traditional methods, even with online tools like DigiKey, were often cumbersome, time-consuming, and limited to specific vendors’ offerings. CalcuQuote offered the automation and integration they sought.

Results

Since adopting CalcuQuote, Dorigo Systems has experienced a significant transformation
in their quoting process: 
  1. Rapid Turnaround: With CalcuQuote’s intuitive interface and automation, Dorigo can now provide quotes in record time. What used to take days or even weeks can now be
    accomplished in hours or minutes. This change has allowed them to meet customer demands for quicker responses and remain competitive.
  2. Data-Driven Insights: Dorigo now leverages CalcuQuote’s BOM Health feature to provide customers with valuable insights into the health of their bills of materials. This capability
    is particularly critical in today’s supply chain challenges, giving Dorigo’s customers a competitive edge
  3. Improved Collaboration: CalcuQuote enhances collaboration between Dorigo Systems and its customers, offering them a value-added service that goes beyond traditional manufacturing. This strengthens customer relationships and positions Dorigo as a leader in the industry.

Future plans

Dorigo Systems’ journey with CalcuQuote exemplifies the shift towards digitization in the manufacturing industry. The platform’s ease of use, automation capabilities, and integration possibilities make it a powerful tool for modernizing operations and staying competitive.

In conclusion, the partnership between Dorigo Systems and CalcuQuote demonstrates how embracing technology and digital solutions can not only streamline processes but also empower companies to offer superior services to their customers. As the electronics manufacturing industry continues to evolve, a digitized supply chain will be a key driver of success, and CalcuQuote is leading the way.

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