+100
MILLION MOBILE SUBSCRIBERS
Benefit a unique, unified view of your network, customers, and service performance, delivered by AI in real-time, giving unparalleled insight into perceived service quality and the overall customer experience.
KALIX gives you the answers you need, with workflows to drive insights that matter and enable you to enhance service quality, measure and manage experiences and drive automation across your network.
KALIX
With KALIX, your teams are guided to find the answers they need - giving them insights that matter and enabling them to make the right decisions to enhance performance and customer experiences.
KALIX provides automated smart anomaly detection, driven by the power of AI. Tracking millions of combined data points, KALIX can highlight and prioritize network and service anomalies that need to be addressed.
Get agile data insights, where every data point is clickable, and every click reveals a new set of data the user can analyze. KALIX offers intuitive workflows, the ability to interact with live data, run ad-hoc analyses, build insightful reports, share data, and collaborate effectively.
Identify and highlight the number of customers affected by network and service degradation: KALIX gives you a 360° insight into your customers with clear visualizations that enable you to view your service performance at a glance.
Let every employee make data-driven decisions, transforming the efficiency and effectiveness of the entire organization. KALIX makes it possible for teams to create a data platform that everyone can use, explore - and rely on.
Develop your own analytics. Combine data sources, create your own KPIs, and set up alarms to identify anomalies according to your own needs. KALIX gives you the full set of tools to get control of your network and systems.
“We continue to collaborate with global best practice service providers to ensure that our services and solutions continue to safeguard an outstanding experience for all our valued customers. We are leveraging Polystar’s expertise to build our CEM model for mobile customers and to introduce independent benchmarking for our VoLTE and other services.”
Listen to our Head of Data Platform and Visualization, as he discusses strategies for launching new services, ensuring consistent quality of existing offerings, and extracting the insights needed to stay ahead.
With KALIX you can:
Listen to our Head of Data Platform and Visualization, as he discusses strategies for launching new services, ensuring consistent quality of existing offerings, and extracting the insights needed to stay ahead.
With KALIX you can:
Our Product Portfolio for Automated Assurance helps operators improve customer experience and gain operational efficiencies - paving the way for smarter, faster and more reliable services.
- How Elisa Finland Achieved €1M in Operational Savings Through Proactive Network Assurance
Join us to learn how Elisa Finland, with the help of Elisa Polystar, redefined its Network Assurance strategy - achieving tangible business outcomes, including €1 million in annual savings.
Telecom Insights
Download our CX Management in 5G SA Networks white paper to learn about the vital role played by Service Assurance solutions.
By integrating Probe data and Performance Management data, your teams can turn data into business value – from day one. Read the article and learn more
The Telecom Industry is facing a deep transformation. Read about the CSP status, as well as the drivers for transformation. Download here
Contact us for a personal demo of KALIX - Data Analytics for Telcos.