Services

We are a team of highly skilled and results-focused telco experts. Let’s partner to turn complexity into actionable insights and operational intelligence.

Dedicated to Delivering Outstanding Customer Satisfaction

Our Services organization handles all deliveries, as well as support, training and solution adaptation for our customers. Our operations span the globe and provide reliable, responsive, and tailored solutions that align with the unique requirements of each market, delivering unparalleled value.

Project Delivery

Our project delivery teams consider all issues that matter to your business when deploying Polystar solutions.

From project initiation to completion, we are focused on seamless project execution, ensuring correct prioritization, the elimination of project friction and inefficiencies, and act as the single source of accountability and proven expertise for every phase.

We develop a rich understanding of your goals and strive towards the successful completion of your initiatives, while ensuring adherence to timelines, budgets, and quality benchmarks.

Professional Services

We want you to succeed by getting the most from our solution portfolio, maximizing your return on investment and transforming your business possibilities into reality.

Polystar's Professional Services bring specialized knowledge and experience from telco, data analytics and software automation industries.

Our operator background, wide set of successful implementations and customer success stories, provide expert insights, best practices and guidance in adapting our solutions to meet your specific transformation needs.

Professional Services

We want you to succeed by getting the most from our solution portfolio, maximizing your return on investment and transforming your business possibilities into reality.

Polystar's Professional Services bring specialized knowledge and experience from telco, data analytics and software automation industries.

Our operator background, wide set of successful implementations and customer success stories, provide expert insights, best practices and guidance in adapting our solutions to meet your specific transformation needs.

Portfolio training courses at telecom engineers at Polystar

Training

Get access to our portfolio of training courses and resources to maximize return on your investments.

They are based on skilled knowledge transfer and exchange, and are designed not only to share insights and to coach optimal utilization of our solutions, but also to ensure you can use them efficiently and effectively to solve your unique challenges.
We combine theory with practical, hands-on learning, tailored to your specific system.

All courses are delivered by subject matter and product experts. Our courses span all levels, from beginners and new users to experienced specialists.

Support

Our range of operational support services provide you with all the assistance required while using our solutions.

They give you the operational assurance that your solutions are regularly maintained and updated, incidents are resolved, and technical queries are answered in time, according to your SLA.

With global coverage and resources in more than 15 countries, experience from more than 100 supported systems, and carefully crafted multi-tiered support models, we secure system stability, decrease system downtime, and improve overall user experience, enabling you to focus on your core business activities.

A telecom tower in the country-side with sunset in the background

Support

Our range of operational support services provide you with all the assistance required while using our solutions.

They give you the operational assurance that your solutions are regularly maintained and updated, incidents are resolved, and technical queries are answered in time, according to your SLA.

With global coverage and resources in more than 15 countries, experience from more than 100 supported systems, and carefully crafted multi-tiered support models, we secure system stability, decrease system downtime, and improve overall user experience, enabling you to focus on your core business activities.

What Our Customers Think about Our Services


Hatem Mestiri
CTO at Ooredoo Tunisia

“We needed to replace a legacy solution that did not provide the insight and intelligence with the flexibility we required to support our customer-­centric focus. The Polystar team not only met all of our technical requirements, but also gave us additional functionality to enrich our knowledge of customer experience.”

More from Polystar

As a global leader in Automated Assurance for Telecom Operators, we transform complex network data into operational intelligence that drives business results. Our Solution portfolio combines smart data management, intelligent analytics, and service assurance to provide the foundation for increasingly automated network operations.


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Opportunities and Challenges with 5G SA Monitoring

- Optimize the monitoring of your 5G networks

Get actionable insights to drive performance, reliability, and innovation in your 5G SA deployments.

Do you want to know how Polystar can support you?

Contact us to know more about our Services for Telcos.