Polystar Showcases Agentic AI for Telco Service Assurance at MWC
Polystar unveils a multi-agent assurance solution at MWC 2026, extending its automated assurance portfolio with a specialized Agentic AI framework.
In today’s world of remote work, high‑definition video streaming, and cloud gaming, subscribers expect fiber‑like reliability - no matter what access technology they use.
Automating Fixed Broadband Monitoring
Reliable, real‑time data is the foundation for proactive operations. With Polystar’s AI‑driven analytics, operators can automatically detect service degradations, anomalies, and emerging issues without constant manual monitoring. Machine learning models identify patterns, forecast resource consumption, and alert teams before customers are impacted.
AI‑assisted root‑cause analysis accelerates troubleshooting by determining whether issues originate in the in‑home Wi‑Fi environment, the Customer-Premises Equipment (CPE), or deeper within the access network.
The result?
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98% faster incident detection
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90% reduction in time to act
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Faster issue resolution
The Benefits for Operators
Polystar’s Fixed Broadband Monitoring Solution empowers operators to take control of this complexity.
Our probe-based technology provides true end‑to‑end, network‑wide visibility across all subscribers, measuring everything from connection setup and DNS to latency, round‑trip times, throughput, and application‑level performance.
By integrating data from in‑home Wi‑Fi management systems, CPEs, and optical access networks, operators gain a single pane of glass view that pinpoints issues quickly and accurately - reducing OPEX and boosting customer satisfaction.
Operators gain:
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Accurate problem detection and localization
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Automated monitoring and accelerated root‑cause analysis
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Improved service quality and customer confidence
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Increased operational agility and efficiency
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New opportunities for service uplift and upsell through data‑driven insights
